At Bitz & Buttons, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website or use our services.

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

a. Personal Information

When you register on our site, place an order, subscribe to our newsletter, or otherwise interact with us, we may collect personal information such as:

  • Name

  • Email address

  • Phone number

  • Shipping address

  • Billing address

  • Payment details (processed securely by third-party providers)

b. Non-Personal Information

We also collect non-personal information automatically when you interact with our website, such as:

  • IP address

  • Browser type and version

  • Device information

  • Time zone setting

  • Pages viewed

  • Referring/exit pages

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Respond to customer service requests

  • Send transactional emails and updates

  • Improve our website and services

  • Send marketing communications (if you have opted-in)

  • Prevent fraudulent transactions

  • Comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

  • Trusted third-party service providers (e.g., payment processors, delivery services)

  • Legal authorities if required by law or to protect our rights

  • Analytics and advertising partners (see “Cookies” below)

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us:

  • Understand site usage

  • Store user preferences

  • Provide targeted advertisements

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data

  • Object to or restrict processing of your data

  • Withdraw consent where processing is based on consent

  • Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at support@bits-buttons.com.

7. Data Security

We implement a variety of security measures to maintain the safety of your personal information. All payment transactions are encrypted and processed securely through a PCI-compliant payment gateway.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Bitz & Buttons does not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete it promptly.

10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of our website following the posting of changes constitutes your acceptance of those changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Bitz & Buttons
Email: support@bits-buttons.com